From layoffs, pay cuts to time reductions, it is undebatable that the hotel industry was one of the most hit sectors with the pandemic. Thankfully, the hotel industry is now reopening, and guests are increasingly returning. You now need to enhance your operations not just in line with the post-COVID-19 requirements but also to create a seamless working experience. Hotel management software can help automate many tasks and processes for the smooth running of the hotel business.
Now that COVID-19 has changed workplace requirements, particularly contactless administration, these hotel management software and apps could assuredly come in handy.
Here are some of the best hotel management software and apps that can help you run basic hotel operations as effortlessly and smoothly as possible.
Package management involves managing, tracking, as well as, in some cases delivering inbound packages to guests and team members. With the ongoing pandemic, this package management software can help keep safe and still handle the constantly surging guest packages as well as hotel supplies.
Notifii Track is a package management software designed to help hotels manage their incoming packages faster and quicker. This mail management software automatically sends instant notifications upon receipt and pick up of any deliveries made to your lobby or receiving center. It also has the option to customize your package notifications with pick-up instructions, package details, as well as any other details you would like to incorporate to make your mailroom as efficient as possible. The best part? Track has no long-term contracts hence offering room for adjustments. It's an ideal package concierge solution for hotels.
Pricing: Starts at $79 per month for businesses
Hotel staff are often spread out within the hotel itself, from the kitchen to the guest reception area. It may be challenging to communicate effectively, especially when relying on physical interaction. The following communication software can enable your team to stay in touch, even when on-the-go;
Microsoft Teams is an all-in-one place solution for effective communication among the workforce. Teams enables communications via their mobile app or desktop software - allowing your team to keep the communication going from anywhere. It also aids team collaboration as it allows for meetings as well as video calls, integrates with Microsoft SharePoint for document sharing, and supports an in-app calendar to make it easy to jump in and out of calls.
Pricing: Starts at $5 per month
Slack is a business communication application that enables one-on-one messaging as well as team or group chat. The Slack application also improves operations by bringing together all the team communication in one platform. Plus, being a mobile app makes communication a seamless process even when employees are on the move. Bonus points for integrations with numerous workflow tools to keep communication business-focused and efficient.
Pricing: Starts at $6.67 per month
In a hotel setting, managing and handling paperwork is a day-to-day activity. Information about guests as well as other critical data requires precise management. To avoid all the hassles in paperwork handling and unnecessary time wastage, the following document management applications can be used;
Google Docs is an online word processor where you can import, create, edit, as well as save content faster. Multiple people can also view documents at one time, edit and share them with any concerned party. It also allows for customized business emails and video meetings of up to 100 attendees.
Pricing: Starts at $6 per month
Microsoft 365 is a cloud-based software that allows businesses to access file documents via Word, Excel, or PowerPoint across any web browser. You can quickly complete paperwork tasks by viewing, creating, editing, as well as saving files to online business storage services like Google Drive.
Pricing: Starts at $5 per month
Visitor management software can help the hotel management record and save guests' information. This helps to create as well as track appointments with quick reminders hence timeliness. Below are some visitor management software to consider;
Greetly is a visitor management system that serves a wide range of businesses, including the hotel industry. It is a fully customizable system that warrants high levels of accuracy concerning visitors' check-in details.
Pricing: Starts at $79 per month for each location
Proxyclick allows for visitors' registration, instant pictures, badge printing, prompt notifications, as well as reporting. It's a cloud-based visitor management software suitable for all business sizes.
Pricing: Starts at $100 per feature on a monthly basis
Hotel property management software can efficiently schedule and organize daily hotel operations. It helps in managing reservations, among other administrative tasks. Some useful apps may include;
Hotelogix is a cloud-based hotel property management software that streamlines hotel operations. It helps in revenue management as well as tracking hotel KPIs', which can significantly impact your marketing efforts.
Pricing: Starts at $3.99 in every room per month
Zoho provides multiple services, including word processing, spreadsheets, invoicing, customer relationship management, among other applications. The beauty of Zoho is that it also improves customer satisfaction.
Pricing: Starts at $14 per month on every user
Hotels also have specific accounting requirements. It would help if you had software that can manage the unique accounting challenges faced by hotels. Here are some considerations for you;
QuickBooks is accounting software that small businesses can use to track transactions, record, as well as report them in one place. Its reporting efficiency, along with the ease of use, will significantly help your hotel as compared to manual data entry.
Pricing: Starts at $12.50 per month
M3 is an accounting software solution built specifically for hotels. It is designed to provide accounting solutions as well as analytics for hotels. And due to its scalability, it's suitable for both small hotels and large-sized hotels.
Pricing: Starts at $150 per user every month
Hotel operations are increasingly moving towards electronic management methods. With the pandemic's technological alignments in the hotel industry, hoteliers would better welcome the 'new normal.'
The above listed are the best hotel management software as well as apps that can efficiently streamline hotel operations. You can pick suitable software according to your specific needs and initiate smooth operations and procedures in your hotel.