We have all been there. A package arrives at the front desk lobby and sits for days, sometimes even weeks, cluttering up your mailroom or lobby desk. You don’t know what is in it if it's valuable or not, so you just keep sending notices, taking more time out of your day. That’s where your package management system should come into play.
Using a text app for property managers can help manage the large volume of inbound calls regarding questions and requests can be overwhelming at times - driving several property managers to search for a digital solution.
So you’ve implemented a text messaging tool - great! You just took an important step in modernizing your resident communication. After all, text messaging has grown in popularity as a tool for property managers in recent years. It’s no surprise - 90% of new customers would rather receive a text message than a phone call. How are you adapting to these changes in the market? An automated text message and auto response text are powerful tools for property managers that save your team time, improve your resident engagement, and are often easy to configure.
It takes 6.2 minutes per package to log it in and out with a traditional delivery management system like pen and paper. That’s over an hour for 10 packages received in a day. We’ve put together some best practices to streamline and make your delivery management software more efficient and effective.
Apartment communities are a people-driven business, which makes it challenging to cut off face-to-face communication. Unable to connect with their residents the same way, residential properties are getting creative with community engagement to keep residents safe, at ease, and engaged with their property managers.