Texting is today's tool for multifamily communities - and it's recently proven to be resident's preferred method of communication. Are you using texting as a tool for resident retention, lead generation and overall community satisfaction?
Package Management is becoming an apartment amenity that adds an incredible amount of value to resident's lives. More than ever before, residents expect to have their packages delivered in a fashion that is easy and secure for them - and that's where we come in.
Not all signatures are created equal, especially in the corporate mailroom. Though the burden may be relieved from the carrier itself, companies must take additional precautions to ensure each package reaches the rightful owner and remove liability from their own employees.
The benefits of texting for multifamily and student housing communities are hard to ignore: communication is instant and ever-present. More than 90% of American adults own a mobile device. And it’s one of the most effective forms of communication, with text messages boasting a 99% open rate (94% of which are opened within five minutes!).
People like to feel valued - and your residents are no exception. When it comes to communication, personalized messages provide an experience that can create a long-lasting bond and establish a feeling of trust and appreciation. Sending the right message, at the right time, to the right resident or potential resident could be the difference between that person feeling valued and appreciated vs. the contrary.
In order to meet the nonstop barrage of packages, property managers must be able to provide a virtual amenity that allows for the management and organization of the packages while at the same time providing a digital solution for residents that allows them to conveniently pick up their arriving purchases in simple fashion.