Columbia College

The Solution

Tindell found Notifii Track and stated, “We were impressed at the simplicity of getting information about packages and their recipient into the system.” After a shockingly simple setup, Tindell found that Notifii Track package tracking software and logging app was the right fit for the inclusive Columbia College. “We were equally as impressed by the ability to plug in new staff, student and faculty information on the fly and during the time packages are received and logged in,” said Tindell.

Not only was the Notifii Track package logging app intuitive and easy for Tindell to use, he found that the customer service far exceeded that of its predecessor system. “We were impressed by the level of customer service while the system was being installed. No longer did we have to wait in a ‘queue’ for an undetermined amount of time to get an answer to a question or have to wait a period of days before a service technician could arrive. With Notifii, any question emailed was responded to within a few hours,” recalled Tindell.

To take it a step further, Tindell appreciated that his package tracking software was attentive to the specific needs of his school and considered that there might be better ways to service his department. “Notifii paid almost immediate attention to some of our ideas and suggestions. In fact, one of our suggestions was incorporated within a matter of days. This added upload feature went far and above our expectations,” said Tindell.