Detroit Lions

The Detroit Lions were having issues with misplaced packages and turned to Notifii for help in their mailroom.

Problem

The Detroit Lions are a professional NFL team based in Detroit, Michigan. Ray Sanders, Shipping and Receiving Coordinator at the Detroit Lions mailroom, thought they could be better leaders in the mailroom. The Lions were having issues with misplaced packages. When employees tracked their FedEx packages, they would get notified that their shipments had arrived but the mailroom had yet to process and log them, leading to confusion for Sanders and the whole team. Sanders needed a way to show proof that a package was already on the premises and knew there had to be a simple, cost-effective solution out there. He had been in the logistics industry for over 10 years and was hopeful to find a software that would help simplify his package management process. 

INDUSTRY: Athletics

CUSTOMER SINCE: 2019

SIZE: 500 Employees

AVERAGE MONTHLY PACKAGES: 548

The Solution

Prior to using Notifii, Sanders was spending time sorting through everything without a logging system and there was no way of knowing how many packages would arrive on a given day. On average, it would take about 30-45 minutes per day of sorting alone. Now, the Lions are receiving approximately 548 packages per month and with 500 employees it is important that he stay as organized as possible. Sanders often logs the packages on his own but with Notifii, he now has the peace of mind that if something physically comes to the building, he will have the visual proof in the pictures he takes with the Notifii app, and easy access to search through his package log and find exactly what he’s looking for. 

“Notifii has helped me build Detroit Lions Shipping and Receiving room into the best mailroom in the NFL! If you’re looking for a cloud based Tracking Software check them out! ”

Ray Sanders
Shipping and Receiving Coordinator, Detroit Lions

Results

Now that the Lions are using Notifii Track, they don’t have to worry about people coming to the mailroom prematurely. There is no longer a scramble to find packages. The automated messages from Notifii provide the correct notifications as needed with the ability to stagger them in order to control foot traffic. Sanders and team have seen an increase in accountability and are confident that the packages will get to the right person or department. They scan every package that comes through to have a record of everything. The product has been satisfactory overall and has provided them the ability to be more organized and make sure everyone receives their own packages. Sanders posted online after getting started, “Notifii has helped me build Detroit Lions Shipping and Receiving room into the best mailroom in the NFL! If you’re looking for a cloud based Tracking Software check them out!”

Challenges

  • Lost Packages
  • Miscommunication on Timing
  • Timely Organization Process

Key wins

  • Accountability
  • Time Savings
  • Satisfied Employees