McKesson

The McKesson team felt disorganized and inefficient using WASP barcode scanner, and made the switch to Notifii. See why.

Problem

Nell Murphy, Assistant Facilities Manager, at McKesson and her team struggled with efficiently and effectively logging packages in and out of their mailroom. The WASP Barcode Scanner system they were utilizing was “always problematic,” said Murphy, “we always had a lot of trouble with it” forcing her team to start manually noting down package information and manually alerting recipients of their package processing. This system bogged down the facilities team for nearly an hour or two hours each day. After weeks of inefficiencies, Murphy looked to McKessons’ other locations in the U.S. to see what options were available for her facility.

INDUSTRY: Pharmaceuticals

CUSTOMER SINCE: 2020

SIZE: 1000 Employees

AVERAGE MONTHLY PACKAGES: 220

The Solution

After polling other McKesson locations, Murphy found Notifii Track. Impressed by positive reviews of the software, they were able to kick off a free trial and jump right in. She stated that the ease of inputting information was the most attractive feature. “What I really like is that I can take a picture of the package so if someone comes in to look for a specific package, we can take a look at the photos and find exactly what they were looking for,” Murphy commented. She also noted that the email notifications of package deliveries became a huge hit amongst those working in the facility. 

“What I really like is that I can take a picture of the package so if someone comes in to look for a specific package, we can take a look at the photos and find exactly what they were looking for”

Nell Murphy
Assistant Facilities Manager, Mckesson

Results

The switch to Notifii has lightened the workload for the McKesson facilities team. Our efficient OCR information capture, quick search tools, and the ability to reference photos of each individual package save their team time and keep their mailroom organized. Notifii Track, as described by Murphy & team is “really simple to use” and helps them “process packages quickly and get through our day and not worry about it”.

Challenges

  • Confusing Software Workflow
  • Time Consuming Logging
  • High Package Volumes

Key wins

  • Quick Scans with OCR
  • Efficient Search 
  • Automatic Email Notifications