Package Management Best Practices: Ways to Increase Accountability

In recent years the uptick in package volume has inspired facility managers everywhere to implement package management systems to ensure that each package that comes in makes it to the intended recipient. 

With several systems, it’s easy to make mistakes. Packages are lost, stolen, or unaccounted for. 

That’s why our team put together a series of best practices to help your team increase accountability and ensure you have an easy to use, optimized package log.

Utilize a package log reporting tool to compare the numbers

Inbound package management software tools will include a reporting feature that lets your team analyze items like:

  • Age of pending packages
  • Speed of pick up/delivery
  • User statistics

These allow you to understand how well your team is performing in getting packages in and out the door effectively. User statistics in particular allow you to see the performance of each individual employee accepting packages.

Snap a photo of each package as it arrives and save it

Snapping photos of the packages as they come in is a great way to ensure that your team is not held accountable to any damage to the box itself. If it comes in tattered and beaten, having photo evidence of that helps you answer any questions about the condition of the package itself.

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Keep all your package history available and accessible.

Even if it’s picked up nearly immediately, keep record of each package that goes in and each that goes out. Knowing who handed off the package, when it was picked up, and all the little details helps keep your team accountable and avoid any liability if a package goes missing. 

Use a system like Notifii Track to increase accountability without increasing the effort needed.

Notifii Track will reduce the time it takes to log packages and notify employees from minutes down to seconds. Our web-based package tracking software makes it easy for anyone on your staff to manage all aspects of package tracking from arrival to pick-up, recipient notifications, and everything in between. Best part? No long term contracts. Pay for as long as you need the service.

Read more about Package Management Best Practices on our blog!