Package Management Health Policies to Keep Your Residents Safe

It’s become incredibly clear that residents have gained a new awareness for hygiene and health precautions. Suddenly, communal spaces are no longer a cherished amenity, but a risky proposition. As the world re-opens it is imperative we do what we can to mitigate the risk of passing on COVID-19, to keep your residents and your team safe.

Here at Notifii we want to do our part and share some thoughts related to COVID-19 and our bread-and-butter service —package management.  The United States Postal Service has cited while letter mail has decreased during the pandemic, there has been a surge in package volumes as a result of an almost exclusive “delivery economy.” This spike is in addition to an already steady 91% YOY increase in U.S. package delivery since March of 2019. From groceries to household items, everything can be sent to your residents in a brown box, bag, or crate that eventually makes its way into your package room.

Here at Notifii, we want to do our part and share some thoughts related to COVID-19 and our bread and butter service – package management.

Keep It Clean – Wash Your Hands and Wipe Down Packages

While the CDC has stated that the risk of COVID-19 transfer from package shipments is low, it is still the responsibility of your management team to keep the risk of infection at your property as low as possible. Make it clear to your employees that they should sanitize their hands before and after handling any resident packages, and to wipe down the packages before handling them. This will decrease the chance of viral transfer between the delivery carrier, your team, and your residents.

Nix the Signatures – Take a Photo!

While logging packages out, let your residents pick up the package and then take a photo of their ID or the resident themselves with the package as your record of pick up. It’s an easy way to verify the identity of who picked up the package, keep a record, and skip the germ-passing.

Don’t Forget the Reminders

The key to safe and sanitary package management is an expedient package transfer process. The less time packages spend sitting around, being sifted through, and taking up space, the less time you have to touch it, or breathe/cough/sneeze on it.

While you may currently send your residents an initial notification of the package’s arrival, it may not be enough to prompt your resident to come to pick it up. Set a standard for how many reminders to send and at what intervals to ensure that your employees create a sense of urgency to get the packages out of the common area and into your resident’s’ homes.